Frequently Asked Questions (FAQ)
Last Updated: June 16, 2025
1. How do I purchase a product?
Browse our shop, add items to your cart, and proceed to checkout. You can pay securely using the available payment methods.
2. Can I get a refund?
All sales are final unless the product is defective or incorrect. See our Refund Policy for details.
3. How do I access my downloads?
After purchase, your downloads will be available in your account dashboard or via the download link provided after checkout.
4. I forgot my password. What should I do?
Click on the "Forgot Password" link on the login page and follow the instructions to reset your password.
5. How do I contact support?
Email us at support@pixelcura.com. We aim to respond within 1-2 business days.
6. Can I become a vendor?
Currently, Pixelcura Shop is a single-vendor platform. Multi-vendor support may be added in the future. Stay tuned for updates!
Didn't find your answer? Email us at support@pixelcura.com for further assistance.