Privacy Policy for Pixelcura Shop
Last Updated: June 15, 2025
1. Introduction
This Privacy Policy explains how Pixelcura ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you use the Pixelcura Shop (the "Website"). By accessing or using the Website, you consent to the practices described in this Policy. This Policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), the Saskatchewan Local Authority Freedom of Information and Protection of Privacy Act, the General Data Protection Regulation (GDPR), and other applicable laws.
2. Definitions
- Personal Information: Any information about an identifiable individual, as defined under applicable law, including but not limited to name, contact details, identification numbers, online identifiers, and location data.
- Sensitive Personal Information: Includes data such as health, biometric, genetic, racial or ethnic origin, political opinions, religious beliefs, sexual orientation, and trade union membership.
- Processing: Any operation performed on personal information, including collection, use, storage, disclosure, transfer, or deletion.
- Service Providers: Third parties that process data on our behalf.
- Data Subject: The individual to whom the personal information relates.
- Data Controller: The entity that determines the purposes and means of processing personal information (Pixelcura).
- Data Processor: An entity that processes personal information on behalf of the Data Controller.
3. Information We Collect
- Information You Provide: Name, email, address, phone number, payment details, account credentials, communications, reviews, and any information you submit via forms or correspondence.
- Automatically Collected Information: IP address, browser type, device information, usage data, cookies, analytics data, geolocation, and log files.
- Third-Party Information: Information from payment processors, shipping providers, social login services, and marketing partners.
- Special Categories: We do not intentionally collect sensitive personal information unless required by law or with explicit consent.
- Employee/Contractor Data: Information collected for employment or contractual purposes is handled in accordance with this Policy and applicable law.
4. How We Use Your Information
- To provide, operate, and improve the Website and our services.
- To process orders, payments, and deliver products.
- To communicate with you (e.g., order updates, support, marketing with consent).
- To personalize your experience and analyze usage.
- To comply with legal obligations and enforce our Terms.
- To prevent fraud, abuse, or security incidents.
- To conduct research, analytics, and business development.
- To facilitate business transfers (e.g., mergers, acquisitions).
- To perform automated decision-making or profiling (with notice and safeguards, if applicable).
5. Legal Bases for Processing
We process your personal information based on your consent, to fulfill contractual obligations, to comply with legal requirements, and for our legitimate business interests. Where required by law, we will obtain your explicit consent for processing sensitive data or for direct marketing.
6. Cookies and Tracking Technologies
We use cookies, web beacons, pixels, and similar technologies to enhance your experience, analyze usage, deliver personalized content, and support advertising. You can manage cookie preferences in your browser settings. For more details, see our Cookie Policy.
7. Disclosure of Your Information
- To service providers (e.g., payment processors, shipping companies, IT support, analytics, marketing) who are contractually obligated to protect your data and use it only for specified purposes.
- To comply with legal obligations, court orders, or government requests.
- To protect our rights, property, or safety, or that of our users or the public.
- In connection with a business transfer (e.g., merger, acquisition, sale of assets), subject to confidentiality and notice to affected users.
- With your consent or as otherwise permitted by law.
8. International Data Transfers
Your information may be transferred to and processed in countries outside Canada, including the United States and the European Economic Area. We ensure appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms, as required by law.
9. Data Retention
We retain your personal information only as long as necessary for the purposes described in this Policy, to comply with legal obligations, resolve disputes, and enforce agreements. Data is securely deleted or anonymized when no longer needed. Retention periods may vary depending on the type of data and legal requirements.
10. Data Security
We implement reasonable physical, technical, and organizational safeguards to protect your information, including encryption, access controls, and regular security assessments. However, no method of transmission or storage is 100% secure. In the event of a data breach, we will notify affected users and regulators as required by law and take all necessary steps to mitigate harm.
11. Automated Decision-Making and Profiling
If we use automated decision-making or profiling that produces legal or similarly significant effects, you will be informed and have the right to request human intervention, express your point of view, and contest the decision.
12. Your Rights
- Access: Request a copy of your personal information.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal exceptions.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing for direct marketing or legitimate interests.
- Portability: Request transfer of your data to another provider.
- Withdraw Consent: Withdraw consent at any time (does not affect prior processing).
- Lodge Complaint: File a complaint with the Office of the Privacy Commissioner of Canada, the Saskatchewan Information and Privacy Commissioner, or your provincial authority.
- Opt-Out: Opt out of marketing communications at any time by following unsubscribe instructions or contacting us.
13. Children’s Privacy
The Website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us to have it removed.
14. Employee and Contractor Data
Personal information collected from employees and contractors is used solely for employment or contractual purposes and is protected in accordance with this Policy and applicable law.
15. Third-Party Links and Services
The Website may contain links to third-party sites or use third-party services. We are not responsible for their privacy practices. Review their privacy policies before providing information.
16. Business Transfers
If Pixelcura is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice and ensure your rights are protected.
17. Data Protection Officer and Contact
We have appointed a Data Protection Officer (DPO) to oversee privacy compliance. If you have questions or requests regarding this Privacy Policy or your personal information, contact us at:
Email: support@pixelcura.com
Mail: Saskatoon, Saskatchewan, Canada
DPO: privacy@pixelcura.com
18. Changes to This Policy
We may update this Privacy Policy at any time. Changes are effective when posted. We will notify users of material changes as required by law. Continued use of the Website after changes constitutes acceptance.
19. Jurisdiction and Enforcement
This Policy is governed by the laws of Saskatchewan and Canada. Any disputes will be resolved in the courts of Saskatchewan, subject to applicable privacy laws.
20. California and International Users
If you are a resident of California or another jurisdiction with specific privacy rights, you may have additional rights under local law. We will honor all such rights as required by applicable law.
By using the Pixelcura Shop, you acknowledge that you have read, understood, and agreed to this Privacy Policy.